Product: Loopnet Premium Lister Subscription Clear all filters (0 of 7 reviews match)
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Dealing with Loopnet feels a lot like getting mugged. (1) The customer service is horrible - it's not the reps' fault, they're usually pretty nice (you can tell they feel sorry for the customers due to LoopNet's horrific billing practices), but a lot of LoopNet's...
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1.0
Product
Loopnet Premium Lister Subscription
I didn't like
  • False advertising
  • Being hounded
  • Being over charged and the arrogance of their customer service
#1178567
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We've been an active LoopNet customer for over 10 years. They have merged with Co Star and doubled their prices. They have no one in customer service that can help.. I've emailed, contacted via the website form and was on hold for over 20 minutes with no one picked up....
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Anonymous
LoopNet Team

We’re so sorry to hear about your recent experience and frustration. We take this information seriously and will most definitely look into your issues and how we might improve...

1.1
Product
Loopnet Premium Lister Subscription
#1146703
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Loopnet auto-renewed the subscription and when I went to cancel they forced me to pay for the entire year and would not let me cancel. The least they could do is have me bump to a lower subscription which is a higher cost but to force me to pay for the entire year...
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Anonymous
Anonymous

We apologize for the inconvenience. Please send an email to marketing@loopnet.com with your account information and summary of your issue and we will ensure that this matter g...

2.6
Product
Loopnet Premium Lister Subscription
I didn't like
  • Automatic renewal charges
#1125157
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Loopnet - Scammers

Placed an ad with them for a property for lease. After one month, the listing mysteriously disappeared, but they continued to charge me. And with the listing deleted, there was no way to cancel. Tried the 1800 number only to be placed on perpetual hold. Oh, and did I mention the constant phone soliciting from them trying to sell me more product I don't need. Stay away from this company, they are trouble. {{Redacted}}
Product
Loopnet Premium Lister Subscription
#1102005
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Costar/Loopnet services not delivered
Costar/Loopnet services not delivered
Costar/Loopnet services not delivered
Over nine months ago I tried to discontinue services with both Costar and Loopnet for their inability to provide the service of reliable data. Their data for comparable values and owner contact information was not the quality nor quantity that was sold to me. When I...
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Anonymous
Keith1

I tried the service and found that it is really not that useful to me. I am not using the service and yet paying $182 mo. I asked to cancel and was informed the next time peri...

2.0
Product
Loopnet Premium Lister Subscription
I liked
  • Trainers and sales people are nice to work with
I didn't like
  • Company cancellation policy when expectations are unmet
#1093817
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Then some *** from loopnet calls to apologize and say that they're going to cancel the account and issue refund! They charge you again, so the refund is a wash! I have many units for rent and will never list with loopnet, not even for free! Please read the reviews and...
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1.0
Product
Loopnet Premium Lister Subscription
I didn't like
  • Repeating charges
  • Should go out of business
  • Bait and switch tactics
#1014995
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I purchased a one-time 3-month listing from Loopnet. Then they aito renewed it and charged me for another three months. When I complained about it to customers service, and asked to cancel the charges they refused and said the auto renewal was stated in the contract....
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1.0
Product
Loopnet Premium Lister Subscription
#986722
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